Shipping Policy

Jonesroadbeauty ships to addresses within the United States only. Shipping is free on all US orders.

Processing

Orders normally ship within 1–2 business days after they are placed. Orders placed on weekends or public holidays begin processing on the next business day. Business days exclude weekends and public holidays.

Delivery

Delivery is estimated at 3–5 business days after shipment, or approximately 4–7 business days from order placement. These are estimates rather than guarantees. Weather, holidays, carrier disruptions, and address issues may affect arrival.

Tracking and Support

Tracking details are sent when available. Please provide a complete delivery address. For a delayed, missing, or damaged shipment, contact service@jonesroadbeauty-us.com with your order number and relevant details.